Customer feedbacks
Manuel P. - 25.05.2016
Thanks for your reply and help on this matter, The seriousness of your follow -up and fast reply are a great sign of service :-) Congratulations. Continue this way. Yes there are always way to improve. And I am glad I could contribute to that . At least , you have won my sympathy again... :-) I am looking forward to receiving the Guitar
Fernando K. - 23.11.2016
I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me. But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping. Thank you !
Merijn v. - 09.02.2015
package has arrived! all good thank you for all the help
Andreas M. - 01.10.2013
Thank you. I found your service excellent - if I can write a review or rating online for you please let me know.
Daniel L. - 14.09.2015
Thank you for your help, and for letting me know that the originally ordered case was not the right option. That has certainly spared me the trouble of having to contact MusiX for a return and exchange.
Ali A. - 15.09.2015
I received the headphones today, it took me 5 second to make the decision to keep them, they are amazing. Once again you provide the best, even better than what I had in mind. Thanks!
Iván R. - 12.09.2016
Today I bought an Electric Guitar at Niederlenz (Lenzburg). I came a few minutes before to the closing time and the dealer stayed with me until 17.30h. He tested the guitar I wanted to buy with different amplifiers and advised me about which one was better. He was very close and kindly. Nice man. Congrats!!
Yan S. - 13.07.2016
I love the new piano! The quality of the product and sound is just amazing. I was also very impressed by the efficiency and professionalism of your service - in true Swiss standard! By the way, I'll visit your shop in Bern on Thursday afternoon. My best wish to the prosperity of your business!
Nadiya H. - 30.07.2015
Thanks for the very nice service - we got the piano today. Amazing job! Best regards
Bruce C. - 16.04.2012
You guys are the best. I can't stop shopping with you!
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      30 products found
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      ProductPrice
      New
      Novation Launchpad Pro Hard-Case
      • Passend für Novation Launchpad Pro.
      • Professionelle, superleichte Tasche für den Novation Launchpad Pro, welche zuverlässig vor Stössen, Kratzern und verschütteten Flüssigkeiten schützt. Ideal für das Leben On-the-Road.
      <h3>Availability</h3><p><span class="orange">Soon in backorder</span></p>
      Novation
      EUR 41.00
      Schertler Bag for JAM
      Schertler
      EUR 89.00
      Roland CB-TDP
      Product Rating (1)
      • Bag zu TD4 KP
      <h3>Availability</h3><p><span class="red">Will be ordered for you as quick as possible</span></p>
      Roland
      EUR 99.00
      Vic Firth Vic Pack
      Vic Firth
      EUR 151.00
      Roland CR-B 1 / CB-B1
      • Tasche zu JM-5 und BK-7M
      <h3>Availability</h3><p><span class="red">Will be ordered for you as quick as possible</span></p>
      Roland
      EUR 68.00
      Aguilar Tone Hammer 500 BAG
      Product Rating (1)
      • Carry Bag für den Tone Hammer 500
      • Gepolsterte Tasche mit geräumigem Zubehörfach für Kabel, Tuner etc.
      <h3>Availability</h3><p><span class="red">Will be ordered for you as quick as possible</span></p>
      Aguilar
      EUR 69.00
      Schertler UNICO DLX BAG
      • Black Padded Nylon Bag wit Shoulder strap for UNICO Deluxe
      <h3>Availability</h3><p><span class="red">Will be ordered for you as quick as possible</span></p>
      Schertler
      EUR 132.00
      Schertler BAG-DAVID
      Product Rating (1)
      • Black Padded Nylon Bag with Shoulder strap for DAVID
      <h3>Availability</h3><p><span class="red">Will be ordered for you as quick as possible</span></p>
      Schertler
      EUR 120.00
      Novation Launch Pad Protection Cover
      • Schutzhülle zum Launch Pad
      • Die Schutzhülle bietet im Inneren Halterungen, um Launchpad sicher zu transportieren und wird mit einem Reißverschluss verschlossen.
      <h3>Availability</h3><p><span class="red">Will be ordered for you as quick as possible</span></p>
      Novation
      EUR 22.95
      Schertler BAG-UNICO
      Product Rating (1)
      • Black Padded Nylon Bag wit Shoulder strap for UNICO & SIDE
      <h3>Availability</h3><p><span class="red">Will be ordered for you as quick as possible</span></p>
      Schertler
      EUR 125.00
      GK Gallien Krüger MB Bag
      • Road Bag for MB150 Series
      <h3>Availability</h3><p><span class="red">Will be ordered for you as quick as possible</span></p>
      GK Gallien Krüger
      EUR 152.00
      MOTU Traveler Transport BAG
      Product Rating (1)
      • Carry Bag for Traveler FireWire Interface
      <h3>Availability</h3><p><span class="red">Will be ordered for you as quick as possible</span></p>
      MOTU
      EUR 103.00
      Harvest Utility bag Cow Antique (Brown)
      • Utility Bag for 19" Amps and more
      • This bag is made out of the same cow antique leather we use for our Bass Bags.
      <h3>Availability</h3><p><span class="red">Will be ordered for you as quick as possible</span></p>
      Harvest
      EUR 199.00
      Aguilar Tone Hammer 350 BAG
      • Gepolsterte Tasche für Tone Hammer 350.
      <h3>Availability</h3><p><span class="red">Will be ordered for you as quick as possible</span></p>
      Aguilar
      EUR 62.00
      Harvest Mac Bag Cow Antique/canvas (Brown)
      • Mac Bag for Laptops
      • This bag for 15" laptops is made out of cow antique with a hand-made used look and washed canvas material.
      <h3>Availability</h3><p><span class="red">Will be ordered for you as quick as possible</span></p>
      Harvest
      EUR 129.00
      MONO Cases CVL-LPD-BLK (Jet Black)
      • Civilian iPad Bag
      • A luxurious ride for iPads
      <h3>Availability</h3><p><span class="red">Will be ordered for you as quick as possible</span></p>
      MONO Cases
      EUR 68.00
      ALVA Babyface/Nanoface, schwarz
      EUR 19.80
      MONO Cases CVL-LLT-15-BLK (Jet Black)
      • Loop Laptop Sleeve 15"
      • A luxurious ride for Laptops
      <h3>Availability</h3><p><span class="red">Will be ordered for you as quick as possible</span></p>
      MONO Cases
      EUR 59.00
      Schertler Bag giulia Black
      • Bag für die Schertler Giulia Amps
      <h3>Availability</h3><p><span class="red">Will be ordered for you as quick as possible</span></p>
      Schertler
      EUR 68.00
      Roland Carrying Bag für R-88
      • Tragetasche für R-88 Recorder
      • Ermöglicht sicheren und einfachen Transport. Trotzdem leichter Kabelzugang und Medienwechsel möglich.
      <h3>Availability</h3><p><span class="red">Will be ordered for you as quick as possible</span></p>
      Roland
      EUR 360.00
      12
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      Customer feedbacks
      Daniel L. - 14.09.2015
      Thank you for your help, and for letting me know that the originally ordered case was not the right option. That has certainly spared me the trouble of having to contact MusiX for a return and exchange.
      Andreas M. - 01.10.2013
      Thank you. I found your service excellent - if I can write a review or rating online for you please let me know.
      Maria P. - 22.07.2016
      I have to compliment Alberto Cusenza. I had some issues with the payment and everything, and he was super patient and answered my emails pretty quick. I'll wait for my order, but until now I really like how your store have so many options of instruments (I'm from Brazil and for me it's even weird that some cities such as Interlaken doesn't have any store as Musix) Your e-commerce was super helpful as well as your team. Have a nice evening!
      Fernando K. - 23.11.2016
      I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me. But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping. Thank you !
      Fardin V. - 09.09.2016
      I received the shipment today and thank you very much for your fantastic services.
      Yan S. - 13.07.2016
      I love the new piano! The quality of the product and sound is just amazing. I was also very impressed by the efficiency and professionalism of your service - in true Swiss standard! By the way, I'll visit your shop in Bern on Thursday afternoon. My best wish to the prosperity of your business!
      Antonio F. - 06.04.2013
      I received the piano yesterday as expected and I'm absolutely happy about it. Thank you and your colleagues for sorting it out.
      Ali A. - 10.04.2015
      I can't thank you enough for your advices and follow up, and I'm recommending Musix to my friends here, I will also put a nice word in the piano forum I have been checking :)
      Iván R. - 12.09.2016
      Today I bought an Electric Guitar at Niederlenz (Lenzburg). I came a few minutes before to the closing time and the dealer stayed with me until 17.30h. He tested the guitar I wanted to buy with different amplifiers and advised me about which one was better. He was very close and kindly. Nice man. Congrats!!
      Stephen F. - 20.11.2013
      Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!
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