I've been a loyal Thomann customer for several years. I always praised their Customer Service and clean, efficient processes. Until then I didn't buy from Musix more often simply because your prices were significantly higher in the items I was buying. I'm always happy to pay a slightly higher price to support local companies...anywhere up to 10% is perfectly acceptable to me. But in my last 2 purchases you folks showed interest in capturing my business, and somehow levelled your prices to a reasonable price premium. That difference I'm happy to pay, to buy from a Swiss company. Your excellent customer service is the last bit that convinced me to put Musix as my first stop for shopping. Thank you !

We have all of the order delivered already !! That was fantastic service thank you so much. The boys (and myself) are very happy with both the guitars and are looking forward to their first lesson tomorrow.

Excellent. Thank you very much for your support. Best regards, Leonel Bego

Thanks for the very nice service - we got the piano today. Amazing job! Best regards

I am very impressed by the prompt service you provided and will certainly use Musix again!

Many thanks for the incredible customer service -- the replacement part arrived and works perfectly. Musix rocks!

package has arrived! all good thank you for all the help

thanks for your help, speaker arrived Saturday morning as expected and worked great that evening. Payment already made electronically to reach your account tomorrow. Great service, thanks

You guys are truly fast! Have a great week-end, gb